Bear Creek Bed & Breakfast
1320 Keithley Rd, Walnut Shade, MO, 65771
Bear Creek Bed & Breakfast Menu
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Address :
1320 Keithley Rd
Walnut Shade, MO, 65771 - Phone (417) 443-0036
- Website https://www.bearcreekbedandbreakfast.com
- Click To Get Directions
Opening Hours
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Specialities
- Accepts Credit Cards : Yes
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Nikki K.
If there was a No Star that's what i would of picked. I stayed here for a friends wedding and it was a Beautiful Bed & Breakfast... we think Bed & Breakfast.. meaning we pay to sleep in a quaint place and be catered to and have breakfast upon waking... relax. NOT- this place was joke- the Owner was JOKE and she was completely unprofessional- more of a tyrant whom let people "Stay" in her house. Upon getting this place for the wedding we were all under the impression that it was what we had hoped for. Upon showing up we expereienced very different. The owner fought w/ multiple people in the wedding party- over petty things. She stressed out the bride and bridal party. Our rooms were never cleaned once, we ran out of toilet paper and towel in which were never replaced upon the stay. They offered no after hourse food nor breakfast- it was all purchased by the bridal parties parents and bridal party themselves. Upon the wedding reception the owner was a complete tyrant at the party- she disrespected guests and asked us to all clean up as soon as the party was over, not allowing us to wait until the following morning. This place is a total and utter joke- you might as well have a wedding in your backyard- and at that you'd still probably have more fun. This place is a disgrace and hopefully eventually accomodates there guests with what they deserve and pay for- after all lady- we are who keep YOU in business. Maybe you should sell to a new owner- that way you can watch your so called "business" actually florish. Good Luck to whomever decides to wed here- DON'T DO IT!
(1)Ashley G.
This venue went in breach of contract 45 days out from our wedding, forcing us to find another venue. I work in customer service, and if I ran my business after their model, I wouldn't have a business. I read a few negative reviews on yelp about this bed and breakfast, but decided to give it a shot despite. Well, here I am, two months away from my wedding, and I would say the ONLY stress I've had this entire process has been caused by the venue and it's less-than-professional customer service. Rebecca, the owner, is not customer service oriented whatsoever. She treats you as though she's doing you a favor and NOT like you are a paying customer. She is bossy and pushy and not flexible. She does not do anything to make you feel like a bride. Make no mistake, I am not a bridezilla. I am not expecting anyone to trip over me in service because I am getting married. I do, however, expect to be treated important and like a paying customer when I have freely handed over $3,000 to a business and booked up it's entire resort with friends and family for my event. I will give a few examples. Anytime I have called I have said "hi, this is First AND Last name." I was calling with a few questions about our wedding. I was..." Queue abrupt interruption: "WHAT DAY IS YOUR WEDDING!?" I understand they can't possibly remember all of their brides, but can they at least remember their manners? They act as though you are burdening them with questions. I know why Rebecca feels entitled to treat her clients the way she does because she stated it several times: "We do it this way because we are the most reasonably priced wedding venue in the area." Even if you are, that does not entitle you to be rude. Another example. When I booked my package with Rebecca, I told her we were inviting 75 people, but didn't know if all of them would RSVP. SHE said "Oh, well, they won't all come. I would recommend the Happily Ever After Package." The happily ever after package is only for 50 people, but she told me that we would pay $25 per head over 50. I thought that was reasonable. She wrote on the contract "$25/ head" and again, when my fiancee signed the contract he wrote in the balance due section "$1,270 + $25/ head TBA." I assume there wasn't an issue with that because she cashed our check- no questions asked. Side note: I e mailed the B&B asking to please let us know when our deposit arrived (when you send $1300 in the mail, it's nice to know it goes where it's supposed to), we never heard a thing. Not a single word. We finally saw the check was cashed and so we obviously knew it had made it there. Back to the $25/head fiasco. Rebecca, upon my last visit with her, insisted we needed to pay $50/ head over 50 people. When I said "I thought you told us $25..." She cut me off and started in on how it isn't fair for her other brides who have 75 guests and have to buy the more expensive package and how she needs to make some money and on and on. I'm not out to rob anyone, but, when my fiance and I picked bear creek, we did so because it fit into our budget. We planned for the $25/head over 50. I don't care what is and isn't fair to other brides. That is not my problem. That is her problem. So I told her "you wrote on the contract $25/ head" and she said "THAT'S BECAUSE YOU SAID IT WOULD BE JUST A FEW OVER FIFTY. WHEN YOU SAID A FEW OVER FIFTY, I THOUGHT FIVE OR SIX. IF WE CAN'T COME TO SOME SORT OF AN AGREEMENT ON THIS, I'LL GIVE YOU YOUR MONEY AND YOU CAN GO ELSEWHERE BECAUSE I WON'T BE TAKEN ADVANTAGE OF." They made us buy the next package up, continuing to state that they would not take the original $25 a head that we were quoted and signed on in our original contract. When they sent us our new contract, we noticed they not only charged us the next package up, but they also included a price change they had incorporated on all of their packages two months AFTER we signed our original contract. They would not honor the price. We had to negotiate in order to get the price of the original package. Rebecca had the excuse that "prices had gone up because the cost of food had gone up." There are so many other issues we had to deal with from this venue, but there isn't enough room here, so I will end by saying the last email I received from them said "we are an accommodating venue..." Accommodating: -adj- Easy to deal with; eager to help or please: obliging.
(1)Holly B.
Wine and Shine was awesome, but went the following weekend......had to search from someone to help us, walked around the grounds for a good 10 minutes ....
(3)Jen O.
I would give zero stars if that was an option!! I came here from CA to visit for a wedding, the bride & groom rented out the whole location for 2 nights. They had their rehearsal dinner, wedding & reception all here along with all the cabins rented out for family & friends. The owner was very nice untill the day we all showed up! She refused alcohol at the reception, was Extreamly unorganized & made last min decisions to deny us from doing several things.She was VERY unprofessional & NOT a people person, very bad costumer service with a horrible attitude! When we needed more things such as,trash bags, sheets, toilet paper, towels, ect she got very irritated & rude with us & refused to give us some of those things & told us to go buy our own!! She was constantly yelling & arguing with family & friends involved in the wedding over unnecessary things! They also had an agreement that durning the reception after $500 worth of alcohol was gone she could then start charging people for it BUT she started charging way before the $500 worth of alcohol was even close to gone & on top of that she was counting how many drinks each of the bridal party was drinking & cut us all off after only 2 hours!!! AND once the wedding was over she told the mother of the bride we all had to get everything out of the building & clean up ASAP & told her to even clean the bathroom too!!! It was a horrible experience because of the owner, she made everything for the family way more stressful than it should have been! I am definitly not one to complain but I was so upset with all of her horrible behavior that I had to share! It's a bummer it ended up this way because this place is really beautiful & could have been a wonderful experience! If you are looking for a nice place to go to enjoy your self with no hassle DON'T GO HERE!!! HORRIBLE HORRIBLE HORRIBLE SERVICE!!!!!
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